Tri Boro Federal Credit Union is Hiring!
Join our Team!
Member Service Representative - Munhall
401K, Dental, Life, Medical, & Vision
The Member Service Position will be responsible for helping our members by opening new accounts, processing transactions, cross selling our product and services, and resolving technical issues.
- Develop and maintain a knowledge base of the current and evolving products and services
- Properly Identify member or potential members and document and update member records-based interactions
- Cross-sell products and services by providing information about the product
- Accurately perform teller and member service transactions
- Troubleshoot and resolve problems and/or technical issues and concerns
- Handle all member inquires and complaints in person, by phone, or electronic access
- Travel to other branch locations, as needed
- Previous experience in customer service, banking, or cash handling experience of 2-5 years
- Ability to build rapport with our members
- Ability to prioritize and multitask
- Ability to perform your work accurately in accordance with policies and procedures
To apply: Send updated resume to email@example.com